this post was submitted on 02 Sep 2025
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[–] tudor@lemmy.world 7 points 1 week ago* (last edited 1 week ago) (2 children)

Under EU consumer law, it’s a requirement for the seller to refund you the shipping cost as well, unless you paid for extras like faster delivery. I understand that’s not a thing in the States, though.

[–] ook@discuss.tchncs.de 2 points 1 week ago* (last edited 1 week ago)

What? I had no idea? So that should be automatic, but I don't recall this being offered last time I considered a refund for something I paid shipping on. How would one refer to that to have the company accept those terms?

Edit: wait, you mean just the shipping of how the product got to you? Or also the shipping to send back the product for a refund?

[–] Alwaysnownevernotme@lemmy.world 1 points 1 week ago* (last edited 1 week ago)

That honestly sucks. Like it's fine for inter EU shipping but seems like it will result in a lot of products straight up being unavailable in Europe eventually.