Very valid points. I forgot WordPad existed and I use Notepad way more than I've ever used WordPad. But many people still havent really used computers much in depth beyond specific things they've been shown.

I know I could just use Google Docs or throw LibreOffice in there, but many people now in retirement age have still managed to dodge learning much about computers.

If you deliver a new computer that can't type a letter, send an email, and play YouTube out of the box, that seems like a fail. And I feel many that won't know what do do without something like WordPad also may not have an Internet connection, nor should they have to if they just need a presentable looking doc.