this post was submitted on 20 Sep 2025
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[–] jaybone@lemmy.zip 108 points 1 week ago (2 children)

Not only is it a privacy and security issue, it’s also an accessibility issue. Maybe I’m using my desktop to access your website where I can ctrl+ to increase font size, but your shitty unreadable phone app has made zero effort to support accessibility.

It’s particularly annoying for services like DoorDash, instacart, or uber, where some users are specifically using those services due to accessibility issues.

[–] passepartout@feddit.org 10 points 1 week ago* (last edited 1 week ago) (3 children)

Most accessibility options are already baked into the OS. There should be no need to configure anything related inside the App. You'd have to implement responsive design though, which is not only an accessibility problem but should be common sense by now.

[–] jaybone@lemmy.zip 22 points 1 week ago

Many apps do not respect the text size settings set in the OS. And if they do, they render poorly. And using full screen zoom from the OS is not a good option.

[–] Ephera@lemmy.ml 12 points 1 week ago (1 children)

I guess, you didn't necessarily say otherwise, but there's still a high chance that the app offers worse accessibility, even if you've configured everything correctly. Being able to freely manipulate the rendering in your browser, rather than having to live with what the app/OS devs allow you to configure, is crucially important for many accessibility needs.

[–] passepartout@feddit.org 2 points 1 week ago

This was meant more as an utopian wish statement of well standardized and interconnected ecosystems instead of trying to teach anyone how to use their phone lol. I'm well aware that we're moving into the other direction sadly and I also hate that I have to use apps for what should have been a website in the first place.

I'm not really affected by this and can't say much about the existing needs beyond what iOS and Android are offering on the OS level though. I totally understand that a website is a much better starting point for this if you're starting from scratch, given a responsive implementation approach and no DRM and obfuscation measures applied.

[–] El_Scapacabra@lemmy.zip 5 points 1 week ago

Yeah I tried increasing the font size in my phone settings, the result is that in most app half of the words just disappear. They still only get the space allotted to them in the app and if they exceed those dimensions, that's just too fucking bad.

[–] m33@lemmy.zip 1 points 1 week ago

Those companies are literally only the man in the middle, in every sense