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Disney+ cancellation page crashes as customers rush to quit after Kimmel suspension (creators.yahoo.com)

submitted 4 days ago by FirstCircle@lemmy.ml to c/usa@lemmy.ml

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With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

Another added, “Already cancelled my Disney subscription,” while others said they faced looping logins and stalled forms. These firsthand accounts suggest Disney’s systems struggled under the unusual traffic volume.

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[–] gravitas_deficiency@sh.itjust.works 7 points 4 days ago* (last edited 4 days ago)

oh nooooo someone appears to have capped our web backend autoscaling at some weirdly low quantity for no apparent reason, wish we knew how to fix that, guess it’s just gonna be slow indefinitely 🤷‍♂️