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this post was submitted on 11 Sep 2023
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I work in IT so may be skewed a bit, but one of the biggest things to me was a manager that actually...managed. I don't mean managed their employees, I mean was a proper bridge and blocker to keep high-level management from interfering with our day-to-day work. Someone that doesn't just pass a screw-up down to the little guys. Someone that takes responsibility even if a problem or extended resolution wasn't directly their fault. THAT'S the person you want to be behind.
I'm in IT also and agree. On the other hand, you don't want a manager who manages too much. I had a manager who would try to micromanage every aspect of a project. He would constantly stop by with suggestions about how to improve the projects I was working on. It would have been fine if he had good insights, but his ideas never worked out.
He would also come to me and declare that my top priority is now some weird project that he thought up which had no buy in from anyone else. (These would quickly die after launch or fizzle out when he got another great idea.)
Had a similar experience. Definitely agreed.
YES! To add, I'm a software engineer, and my current manager previously was a senior on my team. This makes a HUGE difference in understanding what we do, how we do it, where we need support, who we deal with, etc, because he's experienced it alongside everyone. Not only does he manage, he also is a massive resource is building solutions or resolving issues because he's knowledgable on basically everything we do.