this post was submitted on 28 Sep 2023
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Idk first thing about any of this, but I do think with MSFT controlling Windows, Azure, Xbox, GitHub, OpenAI, Teams; at some point one has to ask if MSFT is just too big for no good.
Think about it, a competing game studio might be paying MSFT for Windows licenses, Teams for internal communication, Azure for game servers, GitHub for hosting their source code, ChatGPT Pro for using AI in smart ways and finally a 30% cut to Xbox Store, only to compete with bazillions of first party titles under Xbox Game Studios.
Now think of a big publishers, they need to somehow compete with GamePass, which takes all the money MSFT can throw at it and makes game sales kinda irrelevant. Why would a consumer buy a $70 game when they can play other games for $15 max a month. Even if it's $30 a month, it's still a steal. Why would a studio go to a big publisher and give up bigger chunk of revenues (Outriders didn't get much under Square Enix despite being on GamePass) when they could just become a second party developer with XGS and rake in whatever cash flow positive MSFT would give them before the game is even launched, with a bonus of marketing of "Day One With GamePass".
In nut shell, MSFT makes a tonne money during development even if the game isn't released on Xbox, and Xbox Game Studios slowly hollows out competing publishers by using the MSFT money to secure deals with third party studios or straight up acquiring them. They can adjust profitability by tweaking prices at several touch points of this huge Microsoft services pipeline.
If Xbox was broken away from MSFT, they'll become yet another publisher, though a pretty big one, without the daddy money. It would make the industry more competitive between publishers, but it may also probably lead to egregious monetization strategies like we already see these days, because MSFT is uniquely positioned to do what they're doing.
Similar things can be said about Amazon or Google. How is it that if Netflix succeeds AWS wins and if Prime succeeds, AWS still wins? How can Google make the search engine, video hosting platform, dominant browser and a ads platform and cross pollinate money like crazy? If big companies weren't allowed to build such synergetic businesses, consumers might be paying to several different companies, but they'll also be seeing competition in each of those domains, driving prices lower, hopefully.
So yeah, I support the idea of breaking up companies that start dealing with orthogonal domains that end up creating a nest of services that no competitor can easily break free from.
Thank you for coming to my Ted talk.
You just listed a bunch of Microsoft made products + GitHub + openAI (who they don’t control) - why shouldn’t they be allowed to control products they created?
You’re also talking like Microsoft is the market leader in game consoles when they’re a distant last and getting further behind. If this acquisition was blocked it would basically be game over for Xbox, and I would bet it would be sold off or go third party software only and exit the hardware market within a few years. Sony are the ones people need to be worried about here as they have a long history of abusing their dominant position and making blatantly anti-consumer moves based on that position.
Without Xbox as a competitor Sony would have free reign with no one to stop them. The video game industry is one of the most expensive industries any company can get into. Google tried and failed. Sega exited. Xbox is the last real competitor that entered and stayed and that was over 20 years ago, and the only reason it’s still around is to stop Sony from getting a monopoly in the living room.
You're right. A company should be allowed to create and acquire other companies, no doubt in that.
The problem, as I listed above in the very long post, is unique to the big tech players where they can create such synergetic businesses that it's pretty difficult for anyone to compete or break free from that.
What you're saying makes great sense. Xbox indeed needs more and more IPs and more importantly much better quality control to compete with Sony. They lost the last generation, and they need to do everything in their power to course correct. After ABK, they would match Sony in number of IPs and maybe surpass them in number of studios. Fair enough. But, as a whole, this gives a lot more power to MSFT, and my question is simply whether it's too much power or not.
IDK, just because Microsoft has products in a variety of categories doesn't pose problems in itself, the problem is when those products command a significant chunk of the market share to the point where they can control a big chunk of the market. From your list:
And so on. I don't personally think they should be broken up, but acquisitions in sectors where they already have significant market share should be blocked.
Exactly, on their own the products aren't harmful at all. The problem comes when MSFT can leverage their position to undercut prices or shoving their products in other products.
How can slack compete, despite being a superior product, when MSFT puts Teams in the effing taskbar of Windows and sells it for half the price, and bundles it with office?
How can bitbucket or gitlab compete if MSFT integrates npm, GitHub, Azure, GitHub Copilot, VSCode and so many other dev tools so well, for much lower price?
Azure is second, yes, but my company, like many other companies, uses Azure over AWS because MSFT gives a sweet deal where Azure, Outlook, OneDrive, GitHub, Teams are all bundled in such a way that it'll be expensive to use individual companies for each, and also a big hassle. And when MSFT becomes an incubator for a startup, it's even better deal for the startup. How can digital ocean, for example, compete with that?
I mean that's what happened with Internet Explorer. Netscape couldn't compete coz MSFT could give IE for free and bundle it into the operating system. Google did something similar by getting other softwares to bundle Chrome with them in the installation process, and also asking users to use chrome on all Google properties. Firefox can never compete with IE or Chrome or Safari, as long as these big companies can integrate their services and products so seamlessly.
So you're absolutely right, individually none of the products are harmful, infact some of them are really good deals for consumers, but due to them all being under one umbrella, it's hard for competition to thrive.
Both of these are free and open source. There's a paid hosting tier for NPM, but it's easy to self-host that.
But your larger point stands. The more tools they can package together, the more they can push out competition. Why use Slack if it's a pain to integrate with GitHub and Office, but Teams works smoothly? This is certainly not unique to Microsoft, look at Apple as a clear example. The App Store forbids competition with Safari's rendering engine, and that limits the competition other browsers can provide. Apple has its own ecosystem around iMessage and iCloud that don't work outside that ecosystem. So if we're going to make rules that target Microsoft's bundling of functionality, it should also target Apple as well.
I'm less concerned about price and more concerned about exposed capability. IMO, Teams shouldn't have any different access to Office or GitHub as Slack has. Once you have a large market share, you need to be extra careful about how your apps communicate to ensure that other apps can directly compete.
And as you mentioned, I think defaults are part of the problem. Mobile Safari isn't dominant on iOS because it's better, it's dominant because it's the default. Same with Edge on Windows and Chrome on Android. If there's competition for a given product, it shouldn't be bundled with the OS, and if the product is important for most users, it should prompt the user for what to use. I can see exceptions here for basic functionality (e.g. a dialer on a phone, or file browser on a desktop OS), but that definition needs to be very restrictive.
Glad I could make my point clearer. It's hard to narrow down what feels wrong about this level of consolidation, and given MSFT's track record in recent years, it's hard to say they're definitely going to become evil, but just that possibility feels scary.
Things are good, until they're not.
Microsoft has already been evil, and I think there's a good chance they'll do it again if given the chance. The best company IMO is someone who is in second or third place (e.g. AMD v Intel, MS v Google, etc). As long as there are at least three competent players in a field, things tend to stay pretty competitive.