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submitted 1 year ago* (last edited 1 year ago) by Nacktmull@lemmy.world to c/support@lemmy.world

I have been uploading comic art images by Moebius for several weeks almost daily to the !eurographicnovels@lemm.ee community, where I´m a moderator myself. All those images have disappeared. Modlog says the images have been deleted by "admin". Modlog gives no reason for this but says the images were later restored by "admin" but that is not true. All my comic art posts have been destroyed and are empty posts now. I was not even contacted a single time about this and honestly can´t think of a reason because I had uploaded exclusively "safe for work" and apolitical material. We are trying to build a community for european graphic novels like "Tintin", "Lucky Luke" and "The Incal" and I put a lot of love in those posts because I want to help make our community interesting and grow. However - I have been stongly discouraged to contribute content now that I have seen it gets arbitrarily wiped by anonymus admins. How can I find out what happened, who deleted my stuff and why they did so? How can I avoid this happeing to my posts in the future?

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[-] Nacktmull@lemmy.world 24 points 1 year ago* (last edited 1 year ago)

That would be really fucked up. Do you know if this is this a common "practice" on lemmy? They obviously did not even look at my posts before deleting them because they where clearly comic art images posted in a community dedicated to exactly this kind of material. I put quite some work and time into those posts and I won´t continue contributing if ~~abusive~~ admins ~~on a power trip~~ will just arbitralily wipe my stuff accidentially ~~whenever they feel like~~.

[-] FinalBoy1975@lemmy.world 12 points 1 year ago

It looks like a lot of mistakes were made in your case. I saw your posts asking about dialogue and such. I'm surprised no one has reached out to you because, speaking for myself, when I remove something and give an explanation in the modlog and I'm asked more questions by message, I always reply and explain myself. I'm sure someone will interact with you if you send an admin a message. I looked at the log and it looks like a script or other automated action is to blame. The admin actually caught the issue and tried to restore your posts. It also looks like it was a "suspected spam" type of deletion that was corrected. I understand your irritation. I wouldn't want to be in your situation because you took lots of time to add content to a community you care about. However, it looks like one of those things we call an "honest mistake" that somebody on the admin team tried to take back. I haven't seen a case like this, it's very eye-catching to me, because it's so obviously a mistake. To help make you feel better, I'll tell you a little story. 2 years ago I spent about 2000 bucks on a Lenovo Legion 5 gaming laptop. I took it to a computer repair guy to clean the dust out of it on the inside and replace the thermal paste on the CPU and GPU. He used a forced air compressor to clean the fans and didn't see that a loose wire on his work table was inadvertently in contact with one of the cooling fans. Snap! Broke the fan. He apologized personally to me (like, you know, face to face) and promised me he would replace the component he broke free of charge, plus do the whole entire job in front of me so I could see what he was doing. He fulfilled his promise. I must admit, it was quite boring to sit through watching him take out all the screws, etc. But he kept his word and did the right thing. The people that run lemmy world seem to me to be a lot more honest than dishonest and also very willing to admit they screwed up if they screwed up, just like my computer repair guy. I'm very certain that if you pm an admin the very admin responsible for the error will write to you personally. You were just unlucky. Somebody wrote a bad script or was tired and wasn't thinking clearly. I think it says a lot about how someone attempted to restore your posts. Also, if the images attached to them can't be recovered, is it too much work on your part to delete the empty restored posts and just make new posts with the images? Maybe in between posts, you can count to ten so it doesn't look like spam or something? I think that would help make your community look nicer and more appealing to subscribers who like comic book art.

[-] Nacktmull@lemmy.world 2 points 1 year ago

Thank you for the kind words and support!

[-] GoldenCow@lemm.ee 9 points 1 year ago

I do not know if this is often or no i am sorry it happen to you i like the types of posts you make as euro comics are very good maybe admin will give you apology here too

[-] Nacktmull@lemmy.world 6 points 1 year ago

I just hope the posts can be restored, this has really damaged our community ...

[-] Kichae@kbin.social 0 points 1 year ago

if abusive admins on a power trip will just arbitralily wipe my stuff “accidentially” whenever they feel like.

You've jumped to a lot of conclusions here.

You're using a website that's operated by volunteers, that's seen a ton of abuse from spammers and bots, that's run on software that's pre-version-1 and that lacks advanced mod tools, and that likely has an admin team that's using some hacked together third party scripts or tools to try and identify bad actors. It's not only possible, but entirely reasonable, that one of those tools may have falsely identified you as a spam account, and someone either just ran a script that banned a bunch of people, or got into a flow state and just hit the wrong button out of habit.

Pointing fingers and accusing others of bad behaviour out of pure speculation while you're both stomping your feet and having a fit because you feel hurt while simultaneously telling others that the lens they're using is "pure speculation" is... Not productive, to put it mildly.

[-] Polar@lemmy.ca 1 points 1 year ago* (last edited 1 year ago)

If you're making your own scripts that can wipe out an entire, legitimate, actively contributing member, you're incompetent and should shut that shit down.

A script should never do that. It should flag them for manual review.

Sorry, but it's 100% on the mod team. Let's switch out power trip for incompetent.

[-] Teppic@kbin.social 1 points 1 year ago

I don't really have issue with a bot rate limiting, or suspending users (provided the false positive rate is low enough), but there does need to be a robust appeal and undo process which is the bit which seems to be lacking here.

[-] RealFknNito@lemmy.world 0 points 1 year ago

That's always the dilemma. The higher the ratio of banning bots, the higher rate of false positives. Do you want more bots with virtually no users being banned or do you want virtually no bots with a lot of legitiment users being unfairly banned?

The answer most sane people take is the former but not everyone shares that opinion.

[-] Nacktmull@lemmy.world 0 points 1 year ago* (last edited 1 year ago)

Using scripts to flag possible bots/spammers is fine. The final decision should be made by a human though. I would volunteer for that.

[-] RealFknNito@lemmy.world 0 points 1 year ago

Sure but you'd need enough volunteers to sort through hundreds or even thousands of flags daily. Not always possible with large userbases but having a 'likely false positive' subset that can be done by manual review would be good.

You shouldn't have lost your contributions and it's made worse by an ineffective restoration feature.

[-] Nacktmull@lemmy.world 1 points 1 year ago

You shouldn’t have lost your contributions and it’s made worse by an ineffective restoration feature.

Yes, indeed!

[-] Rooki@lemmy.world 0 points 1 year ago

Flag them for manual review... You forgot that the MANUAL reviewers are f*cking volunteers. LW lost already few because of that trauma. And they would rather wipe a user than have a chance on spreading csam.

[-] Polar@lemmy.ca -1 points 1 year ago

Don't volunteer if you're just going to complain about it. You sound worse than Reddit mods.

[-] Rooki@lemmy.world 0 points 1 year ago

You sound like the unfriendly guy that got banned on r/funny with the reason "unfunny". You are complaining non stop here.

[-] Polar@lemmy.ca -1 points 1 year ago

Says the guy who wrote a rant reply to my week old comment. Cope, buddy.

[-] Nacktmull@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

You’ve jumped to a lot of conclusions here.

Yes I did, you are right, sorry. I am just angry because I feel that I have been treated in an unfair manner. I edited the part where I jumped to conclusions.

You’re using a website that’s operated by volunteers, that’s seen a ton of abuse from spammers and bots, that’s run on software that’s pre-version-1 and that lacks advanced mod tools, and that likely has an admin team that’s using some hacked together third party scripts or tools to try and identify bad actors.

I understand that but that does not justify nonchalantly destroying all my posts and then not contacting me about it even once.

It’s not only possible, but entirely reasonable, that one of those tools may have falsely identified you as a spam account, and someone either just ran a script that banned a bunch of people

Running a script that automatically deletes posts without human confirmation and without having the ability to bring deleted posts back, in case the script makes a mistake, seems like a questionable and bad practice to me. When they tried to bring the posts back and it turned out that it was not working they should have at least contacted me to communicate what happened.

got into a flow state and just hit the wrong button out of habit.

That person must have really been in the zone then, considering we are talking about 34 posts. Flow state or not, that would be a pretty embarassing fail but still understandable since humans make mistakes - however, not contacting me at all to communicate about what happened is not.

Pointing fingers and accusing others of bad behaviour out of pure speculation while you’re both stomping your feet and having a fit because you feel hurt while simultaneously telling others that the lens they’re using is “pure speculation” is… Not productive, to put it mildly.

I edited the part where I jumped to conclusions ...

while simultaneously telling others that the lens they’re using is “pure speculation” is… Not productive, to put it mildly.

The comment you are referring to is de facto based only on speculation. I also wrote that it might be correct but that I would like to know the official reason instead of guessing around. How is that not productive?

[-] Rooki@lemmy.world 0 points 1 year ago* (last edited 1 year ago)

Its a common practise to ban spammers. Yes. Is LW a big corpo whose admins get paid? No! So please, misshaps can happen on every instance.

( and with ur name they could have guessed some CSAM incoming )

[-] Nacktmull@lemmy.world 2 points 1 year ago* (last edited 1 year ago)

Its a common practise to ban spammers.

How is that relevant, I have never spammed anything? I am helping to build a lemmy community by providing quality content!

Yes. Is LW a big corpo whose admins get paid? No! So please, misshaps can happen on every instance.

I see what you mean but should there not be at least a minimum of communication in such cases?

( and with ur name they could have guessed some CSAM incoming )

Pardon me? What do you mean by that?

[-] Rooki@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

LW had many CSAM attacks ( and all of them had weird names ) and LW admins ( and others ) just seeing: Many posts, Images and then just get the ban hammer. And then you wouldnt communicate with a csam poster. But tbh i dont know the real reason, but that would be my guess. And after seeing that you are banned in "Female Porn Star" for Spam i never thought i would ever see such funny ban.

[-] Nacktmull@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

Please understand that what you are talking about has nothing to do with me. I don't even know what a CSAM attack is.

My username is not particularly weird. It's actually so common online that I usually find it has already been taken when trying to make a new account somewhere.

I was simply uploading comic book art images to a community dedicated to ... comic book art images, while being a mod of said community. How that is supposed to make me look like a spammer evades me.

I was browsing All and there was a pic of a naked woman with a lot of self harm scars. I commented that self harm scars point to severe mental problems and that I hope she will get better. No clue why they banned me for that, I guess they don't like it when someone mentions the "dark side" of their beloved porn ...

[-] Rooki@lemmy.world 1 points 1 year ago

Ohh... yeah now i know why u got purged / banned. Your comment on the last post got the attention of the admin. It got discussed in the admin chat I THINK that you was a troll bec. of that. That is it i think. ( p.s. they got so many of those so, even if it was serious it got caught )

[-] Nacktmull@lemmy.world 1 points 1 year ago

Which particular comment do you mean?

[-] Rooki@lemmy.world 1 points 1 year ago

You told in your recent comment what comment

[-] Nacktmull@lemmy.world 1 points 1 year ago

You can´t seriously believe that anyone would consider that a reason for a ban and especially not for deleting all my quality content.

[-] Rooki@lemmy.world 0 points 1 year ago

Yes. :) LW had enough trolls and admins dont argue with them.

[-] Nacktmull@lemmy.world 1 points 1 year ago

I did not troll, so you make no sense, actually it starts to feel like you are trolling me here ...

[-] Rooki@lemmy.world 1 points 1 year ago

Just that you renamed urself to another language is funny.

[-] Nacktmull@lemmy.world 1 points 1 year ago

Yes and that is the reason I'm doing it, it's supposed to be funny. I use always the same name though, just in different languages. Is that forbidden and a reason to ban people here on lemmy.world?

[-] Rooki@lemmy.world 1 points 1 year ago

Idk, if you are mentally down and had many abuse images you dont think over that.

[-] Nacktmull@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

I am not sure what you mean by that. I am very sorry if you have to deal with abuse in any way. Are you getting the support you need?

this post was submitted on 29 Sep 2023
129 points (91.1% liked)

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