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Business owner 'hires' ChatGPT for customer service, then fires the humans
(nationalpost.com)
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this post was submitted on 07 Oct 2023
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And if you support my bid for president, I will require every business over 50 employees to have a corporate office in every state they do business in (two on the extra large ones) , so no matter where you live, you can yell at someone face to face instead of into a phone with nobody listening.
That's it. That's my whole platform. No plans, just this.
I'm a fan of doing business locally for this reason. People tend to treat you better when they know if they piss someone off enough that person could take a baseball bat to their car. Joking aside, small local companies tend to care about reputation. You are 1 of 1,000, not 1,000,000. Your money constitutes a significant portion of their profits. Unfortunately, it seems like every day there are less small businesses to do business with.
And CEOs must make themselves personally available to angry customers for a minimum number of hours per week.
3 MONTHS MANDATORY CUSTOMER SERVICE AT VARIOUS STORES EVERY YEAR
doesn't have to be all at once, but it DOES have to equal 3 months. And they have to get high customer satisfaction surveys like everyone else