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Business owner 'hires' ChatGPT for customer service, then fires the humans
(nationalpost.com)
This is a most excellent place for technology news and articles.
And CEOs must make themselves personally available to angry customers for a minimum number of hours per week.
3 MONTHS MANDATORY CUSTOMER SERVICE AT VARIOUS STORES EVERY YEAR
doesn't have to be all at once, but it DOES have to equal 3 months. And they have to get high customer satisfaction surveys like everyone else