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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

T-Mobile switches users to pricier plans and tells them it’s not a price hike::T-Mobile: "We are not raising the price... we are moving you to a newer plan."

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[-] afraid_of_zombies@lemmy.world 78 points 1 year ago

T-mobile: hello sir we are calling about your plan and a way you can save money

Me: that isn't true

T-mobile: umm we can save you money by changing your plan

Me: that statement is false. No company in the history of humanity has spent money to tell their customers how to do less business with them. They are paying you to call me and you expect me to believe that they are paying you money so they can get less money from me in the future? Makes no sense.

[-] Buck@lemmy.world 20 points 1 year ago

My previous ISP once called me to tell me that i couldn't reach the speed of my current plan from my house, and offered me to take a cheaper package without reducing my speed.

My current ISP sent me a mail at the beginning of this year informing me they were quadrupling my speed at no extra charge. And they did, I went from 50 up/down to 200.

[-] LukeMedia@lemmy.world 6 points 1 year ago

What ISP do you have? Is it a local ISP?

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this post was submitted on 13 Oct 2023
668 points (99.1% liked)

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