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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[-] garretble@lemmy.world 243 points 1 year ago

You force me to check out my own groceries. Fine.

But don’t get pissed when I have a lot of groceries and have to move my bags because you gave me one square foot of space to bag everything. That’s often my biggest frustration. The robot thinks I’m trying to do some shady stuff, and I’m not.

[-] SmashingSquid@notyour.rodeo 34 points 1 year ago

This isn’t about the weight sensors, it’s using “computer vision” to detect you didn’t scan something and forces employees to get involved.

All the Walmarts I’ve been to have the bagging area weight sensors turned off. It seems the local grocery store finally turned theirs off because using a reusable bag used to set it off.

[-] sartalon@futurology.today 20 points 1 year ago

Yeah, I got pinged twice, in one visit because I moved shit around, trying to organize.

Way more false positives, in my opinions.

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this post was submitted on 14 Oct 2023
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