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submitted 1 year ago* (last edited 1 year ago) by Steamymoomilk@sh.itjust.works to c/technology@lemmy.world

So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

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[-] simple@lemm.ee 3 points 1 year ago

Samsung's line of laser printers are great. They just work and don't impose any bizarre restrictions. I've had mine for at least 5 years now, but it obviously doesn't do colored pages if those are important to you.

[-] Lupara@lemmy.sdf.org 10 points 1 year ago

HP bouth Samsung's printer division some years ago.

[-] simple@lemm.ee 3 points 1 year ago

Oh. I wasn't aware... Buy an older model then I guess.

[-] RobotToaster@mander.xyz 3 points 1 year ago

It happened in 2017, so the timeline tracks.

[-] homesweethomeMrL@lemmy.world 2 points 1 year ago

That makes sense. My Samsung laser gets less supported every os update and it’s fucking ridiculous. I thought less of Samsung until I read that and then it was like, “Ooooohhhhhhh . . . !”

[-] Mossheart@lemmy.ca 5 points 1 year ago

Samsungs printer biz got bought by HP IIRC. I have a 3405w and drivers are only from HP now

[-] snooggums@kbin.social 2 points 1 year ago

Same, have 3 Samsung b/w printers between me and family and they have all been extremely reliable for years whether they are used regularly or not. Plus the ink isn't expensive.

this post was submitted on 22 Oct 2023
756 points (96.8% liked)

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