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Recommend a server not Hetzner
(alien.top)
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Hetzner do this as default until you pay your first invoice. You can then request to have it unblocked.
I run a few dedicated mail servers at hetzner, never had this issue, even from the get go.
Never had todo that, had dedi server with them before and never needed them to unblock any ports. So I don't think you do need to, unless they changed.