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Which Helpdesk/Ticketing-System do you prefer?
(alien.top)
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this post was submitted on 26 Oct 2023
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Can't say I looked too much in to alternatives, but I got my workplace set up with self-hosted OSTicket. Worked perfectly for what we needed
Any chance you could dm a few screenshots of the admin/client panels?
They are very very bare bones .
Go look at Os ticket awesome theme instead
Unfortunately, not any more, sorry!
That was a while ago and we recently finished developing a replacement in-house so the OSTicket server is no more
I will say though that the Admin/Client panels are all powerful but quite unintuitive and not pretty. Think of old software from 90's / early 2000's that could do everything you wanted but you needed the manual most of the time.