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Americans are confused, frustrated by new tipping culture, study finds
(www.washingtonpost.com)
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The problem with tipping not being an extra is that one theoretically ends up paying the waiter's salary directly without being in a direct work relation with them. The restaurant pays people to be there, the clients pay the people to provide a service, the restaurant doesn't share their profits with their employees, the clients are pressured to decide how much of that profit should be shared and generate that number on the side.
It's the old two categories being exploited and pitied against each other.