38
Americans are explaining why they don't say 'you're welcome' in customer service settings after foreigners complained that 'mmhmm' comes off as rude (www.insider.com)
submitted 1 year ago by elfpie@beehaw.org to c/chat@beehaw.org
37 comments fedilink hide all child comments

I was watching a video from two years ago about different social norms and this showed up. Found someone questioning the same eight years ago on reddit (when it seemed less normalized). It feels so weird not being aware of this shift, even as a foreigner.

you are viewing a single comment's thread
view the rest of the comments
[-] bermuda@beehaw.org 20 points 1 year ago

ive worked customer service for a few years now and I don't really ever say "you're welcome." I dunno why but I just say "have a nice day/evening/night"

[-] Damaskox@kbin.social 9 points 1 year ago

I'd find this as nice/polite as a customer ๐Ÿ˜Š

[-] stolid_agnostic@lemmy.ml 2 points 1 year ago

My typical response was always to well-wish. "Take care" "Have a nice evening" "Happy Friday" Whatever.

[-] HooPhuckenKarez@kbin.social 2 points 1 year ago

My time in retail has stuck me with the response "Oh no, Thank you.".

this post was submitted on 17 Nov 2023
38 points (100.0% liked)

Chat

7501 readers
22 users here now

Relaxed section for discussion and debate that doesn't fit anywhere else. Whether it's advice, how your week is going, a link that's at the back of your mind, or something like that, it can likely go here.

Subcommunities on Beehaw:

This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

founded 2 years ago
MODERATORS
alyaza@beehaw.org
remington@beehaw.org