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this post was submitted on 24 Nov 2023
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"Support non-existent"
I wouldn't support someone who isn't paying me a cent either. Unhinged entitlement.
The whole point of the free tier, on ANY platform, is to show the user that the product is worth them paying for it. That's not entitlement, that is just basic business sense. Oracle's enrollment site is just flawed. The website often does not acknowledge registration for 3-5 days after submitting necessary information. You then have a limited time to respond, or your submission is denied. Yes, the ultimate hope is that you will give up on the free tier and just apply for a paid tier, but the paid tier support is not any better. It is just stupid to turn away people who WANT to give you money. However, this is the Oracle's way. Both free and paid tiers are trash.