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AITA For being Disappointed in Surfshark?
(lemmy.world)
A while back, I sighed up for surfshark with the intention to refund my subscription soon after. I just needed it to access some information I thought was region lock. After I was finished I sent an email to surfshark asking for a refund.
I then received an email that I thought was a confirmation that I would be refined.
However, recently I got an email that my subscription could not be auto-renewed because my account lacked funds (I'm a broke college student).
Their reason for not canceling my account was that they actually wanted another confirmation that I wanted to get a refund.
Is this my fault for not checking back in? I thought it was clear that I didn't want to stay with surfshark.
If you don't intend on continuing a subscription cancel it immediately after starting it. You will still get service for the access period you have, it cancels renewal, not service. To be even more safe, use a one time use cc for it with a funds cap. If they charge you after you explicitly cancel your subscription, then you can do a charge back with your card provider.