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[-] Kolanaki@yiffit.net 98 points 1 year ago* (last edited 1 year ago)

The U.S. Web Design System (USWDS) provides a comprehensive set of standards which guide those who build the U.S. government’s many websites.

Now I know what to blame for every single US government website being so poorly put together they they barely function, if they function at all.

[-] starbreaker@kbin.social 85 points 1 year ago

Here are a few names you can blame in addition to the USWDS:

  • Deloitte
  • Accenture
  • Ernst & Young
  • KPMG
  • PwC

The four corporations other Accenture constitute the US' "Big 4 accounting firms", and they get a shitload of money from local, state, and the Federal government to develop software for them at taxpayer expense -- and none of this publicly-funded code is FOSS.

[-] netchami@sh.itjust.works 51 points 1 year ago

The Free Software Foundation Europe has an awesome initiative called Public Money Public Code where they try to convince lawmakers to use as much open source software as possible when using public funds. I really hope they succeed.

[-] acockworkorange@mander.xyz 0 points 1 year ago

And 100% of it is dog shit. I have seen custom products from Accenture, Deloitte, and E&Y, and they were passable prototypes at best.

[-] theneverfox@pawb.social 2 points 1 year ago

Accenture doesn't make shit. They bring in expensive ass consultants with 25 years of experience (on paper), then they sell something basically off the shelf. What's left of the budget goes to a subcontractor, who now has to glue the already purchased pieces together with spit and gum, now on a very tight timeline before the funding runs out and your tiny company gets the blame

Haven't worked directly with the others, but the Accenture story was the same everywhere

[-] DeathWearsANecktie@lemm.ee 9 points 1 year ago

That's the opposite of most UK government websites. I've always found them very well designed and easy to use. I think they're well regarded by web designers

[-] starbreaker@kbin.social 21 points 1 year ago

That's because the US government outsources a lot of software development to consulting firms who bill hourly for developer time while paying the developers a fixed salary. Even though these developers have to do at least 40 billable hours a week, they don't get time and a half for overtime.

[-] ABCDE@lemmy.world 1 points 1 year ago
[-] acockworkorange@mander.xyz 0 points 1 year ago

But they limit the amount of kickbacks, America has the freedom of unlimited corruption. (j/k, but only kinda)

[-] ABCDE@lemmy.world 1 points 1 year ago
[-] acockworkorange@mander.xyz 0 points 1 year ago

Never attribute to malice what is better explained by incompetence. Someone's razor or something.

[-] Flaky@iusearchlinux.fyi 2 points 1 year ago

UK gov site is pretty good, NHS can be an absolute mess, especially going into the different trusts.

[-] sue_me_please@awful.systems 6 points 1 year ago

USWDS is new and is a response to exactly that problem. You'd be blaming people who have nothing to do with the status quo who were hired to fix the problems you've experienced.

[-] littlewonder@lemmy.world 5 points 1 year ago

Not to derail a good point but there are at least a few government entities with brain cells. Check out digital.gov and cloud.gov, the latter of which has created a responsive, accessible platform for government websites.

[-] fruitycoder@sh.itjust.works 1 points 1 year ago

Bold of you to assume that people writing contracts or working them know about these standards at all.

[-] BadWolf@kbin.social 1 points 1 year ago

Well, that plus CGI

[-] shalafi@lemmy.world -5 points 1 year ago* (last edited 1 year ago)

every single US government website being so poorly put together

So, just like the rest of the internet? A technology, that popularly speaking, has only been around for 30-years?

And you expect an entity, as huge and diverse as the US government, on federal/state/local levels, to be on the same page?

I can safely make 2 predictions about you:

  • You're young, and that's A-OK. My kids are GenZ, maybe Alpha? They're my last, best hope for this world. But you haven't had the benefit of watching all this evolve. I was writing BASIC on a VIC-20 as a child. 3K RAM!
  • You're not in tech. So again, you haven't had the benefit of trying to make all this shit work. GenXers physically and programmatically built the world you live in, on top of the work of the Boomers. I've hung cable drops and coded, all messy.

This clusterfuck is both expected and natural. Or did your science teacher tell you evolution was orderly? Or perhaps intelligently designed?

And anyone else wanting to complain, I'll remind you, this is how the government vs. the free market works.

Government works by rules that are not broken or bent. And this pisses some people off. Private enterprise works by what works and what doesn't. It's fast and fluid, and not designed to take "the people" in mind. And this pisses some people off.

Some tasks are appropriate for the government, some for the public sector. We're still working this shit out. (website_under_construction.gif)

[-] Kolanaki@yiffit.net 8 points 1 year ago* (last edited 1 year ago)

I can safely make 2 predictions about you:

You might wanna check the reception on your crystal ball, Nostradamus, cuz you're wrong on all counts. I'm 38 and have worked in general IT as well as network engineering.

[-] tiredofsametab@kbin.social 2 points 1 year ago* (last edited 1 year ago)

What a weirdly arrogant, condescending response. I also started on basic on a vic20, had a dad who worked in IT for the government, and have done all of that except the physical wiring on any noteworthy scale. This is utterly unhelpful.

[-] jeremyparker@programming.dev 1 points 1 year ago

This thread is filled with people who don't make a connection between shitty government websites and the roads that are filled with pot holes, several train derailments every day, a tax collection agency that doesn't have enough staff to do audits on wealthy people, and schools that ban books that have rainbows in them but teach books by Prager U.

We could have better government websites - but not if we elect "starve the beast" politicians.

this post was submitted on 05 Dec 2023
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