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How bad are your holidays this year?
(lemm.ee)
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That seems like a pretty compelling reason to do something. I'm not a lawyer, but maybe keep track of your correspondence with them...and then, when the floorboards cave in, sue the fuck out of 'em for not doing their jobs.
Also, my holidays are fine. It doesn't feel particularly festive.,.and I'm overwhelmed with the support I'm getting...