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The Website vs. Web App Dichotomy Doesn't Exist | jakelazaroff.com
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this post was submitted on 04 Jan 2024
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You know what really irks me? Lately people are using the terms “website” and “app” synonymously and there’s just no reason for it.
I was on the phone with customer service for my grandmother a few weeks ago, and the agent on the phone kept saying that my grandmother needed to go “on the app” to set her router name. I went three rounds with the agent explaining that my 94-year-old grandmother didn’t really have a phone capable getting to the app before I realized that the agent meant website, but was still saying “app”.
The improper usage of the words is far more an issue than the discussion about whether JavaScript is creating an application experience that is no longer a “website”.
I get that my generation is aging out of the “target audience” for tons of things, but I’m willing to stand my ground on this one til the day I die. An app and a website are two different things. 😡
Another one that gets me is "portal". I'm often asked to create a this portal or that portal, but once I finally get them to describe the requirements it's just a standard web form or static web page.
Is anything a legit portal? Or are you saying people should just stop using the term altogether? What's the difference between a portal and a website?