I can tell you’ve never been in a Chick-Fil-A kitchen during lunch rush. That drive through is one of the most efficient in the industry and the BoH logistics are about as good as you can get. Most restaurants do over 200 cars per hour. They have significantly more employees making a much better wage than the industry average allowing them to meet the demand.

I fucking hate Chick-Fil-A for a lot of reasons, but you can at least be factual about your criticisms. Pizza isn’t even in the same league as other fast food, and is basically irrelevant. Low margin and low volume lead to most pizza places not having enough staff to handle a rush of orders.

I have the advantage of having worked on the corporate side of a lot of different restaurants, so I have a lot of behind the scenes knowledge. I have nearly 20 years combined experience between Pizza Hut, Wendy’s, and now Chick-Fil-A. That’s probably why I don’t eat fast food anymore.