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this post was submitted on 09 Jan 2024
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German here. I had to send mine in four times since buying them, and always got a joke invoice of zero Euro for the repairs/swap. However, they never said they were going to replace them for free, and the poor guy I pestered on the hotline just kept saying I should send them in, as if he was forbidden to make any promises.
Long story short; it can't hurt to try even when they not openly advertise the free-of-charge repairs.