804
Professionalism at its peak
(lemmy.world)
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And I think this is why Gen Z is the way it is. They are dealing with two generations of people who are t i r e d of boomer social norms bullshit. Gen X was the first generation in a long time to say fuck it, but we never figured out anything else to do. Millenials figured out that this shit didn't matter and how to navigate between people who care about "professionalism" and people who don't.
Gen Z is, now, mostly dealing with people who don't care about the false polish of professionalism, so they haven't even acquired the habit of putting that face on for people.
I think it happened in the boomer era because that's when all this multi nationalized standardization first became a thing. They hadn't developed the mental guards to realize it was all bullshit. I've seen so many boomers take what customer support people say personally as if they had any control over company policy. Millennials are more like hey, I know you're just doing your job and following company policy, but I need this fixed, can you send me to the right person who can help.