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this post was submitted on 13 Jan 2024
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Yup, and this is fundamentally down to the whole system being low-information. Workers, management, upper management and shareholders are all playing it close to the chest because they know they are pitted against one another. So much of corporate life is smoke & mirrors. It's incredibly wasteful of information, of resources, and of the dignity of the people within it.
EDIT: I didn't connect the dots between low-information and graphs: graphs are an attempt to make the unfathomable complexity of many humans working together legible to the managers & the owner class, when they know they can't trust those workers' word for anything. So people make graphs to try to filter information they don't care about - how is Marv from accounting feeling after his back surgery - from information they do care about like KPIs. It destroys most of the information and hence is easily gamed by everyone up & down the chain, which leads to this bizarre yo-yoing that makes the workers' lives and the company worse, but satisfies the graphs.
And it's all because the owning class wants to exploit us, so they have to dominate us. There's no getting around it, as long as this extractive system exists this is how it will inevitably be. No culture change is going to fix things. Only the workers being the owners will fix it.