111
submitted 8 months ago by alyaza@beehaw.org to c/technology@beehaw.org
you are viewing a single comment's thread
view the rest of the comments
[-] frog@beehaw.org 42 points 8 months ago

I honestly do not understand moving support pages and forums to Discord. All it achieves is guaranteeing a thousand different people with the same problem will all ask exactly the same question over and over again, because they're unable or unwilling to scroll back through hundreds or thousands of messages in a Discord channel. It might seem like less effort than setting up support pages with answers to all the common problems, but it's actually more effort in the long run because so much work is duplicated just by the nature of the format.

[-] nhgeek@beehaw.org 9 points 8 months ago

You are so right.

this post was submitted on 14 Jan 2024
111 points (100.0% liked)

Technology

37603 readers
413 users here now

A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.

Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.

Subcommunities on Beehaw:


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

founded 2 years ago
MODERATORS