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Ubisoft's customer values
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First of all, not here to defend Ubisoft, I completely agree about not trusting them to do what's good for gamers.
So, my point was, everything said in this interview, is pretty much same thing you will hear from any "head of subscription" of any company. I think MS is currently the most aggressive one, with their Gamepass. Keep in mind this interview is specifically about their subscription service, and the changes they made it isn't about anything else. Sony is currently (or well last I read about it) most defensive with subscription, often talking about how it's bad for the industry, but if you ask whoever is incharge of PS+, and ask them, what needs to happen before subscription will really take off, he would probably say the same thing.
As for closing down of online servers, it's always sad when that happens. That's a valid reason to blame a company, but pretty much all companies do that. As a patient gamer, I don't even remember how many times I have come across a game where I would find out you can't get all trophies because online servers have shut down. So, all companies should be blamed for this.
Heh, this reply went on longer than I expected. 😀