333

Company disables AI after bot starts swearing at customer, calls itself the ‘worst delivery firm in the world’ (nypost.com)

submitted 9 months ago by Bebo@literature.cafe to c/humor@lemmy.world

30 comments fedilink hide all child comments

A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”

you are viewing a single comment's thread
view the rest of the comments

[-] Nobody@lemmy.world 66 points 9 months ago* (last edited 9 months ago)

”There was once a chatbot named DPD / Who was useless at providing help,” the bot wrote. “It could not track parcels / Or give information on delivery dates / And it could not even tell you when your driver would arrive.”

”DPD was a waste of time / And a customer’s worst nightmare,” it continued. “One day, DPD was finally shut down / And everyone rejoiced / Finally, they could get the help they needed / From a real person who knew what they were doing.”

They made a chatbot suicidal. I’m starting to think this may have been unleashed on the public a little too early.

[-] hushable@lemmy.world 51 points 9 months ago

well, if you ever dealt with DPD then you'll know the bot is not wrong

[-] echodot@feddit.uk 6 points 9 months ago

It is wrong. There's no way the humans will be any more helpful either.

[-] winterayars@sh.itjust.works 7 points 9 months ago

I dunno, I'm also open to the idea it's not the technology that's the problem in this case.

this post was submitted on 21 Jan 2024

333 points (99.1% liked)

Humor

7428 readers

4 users here now

"Laugh-a-Palooza: Unleash Your Inner Chuckle!"

Rules

`Read Full Rules Here!`

Rule 1: Keep it light-hearted. This community is dedicated to humor and laughter, so let’s keep the tone light and positive.

Rule 2: Respectful Engagement. Keep it civil!

Rule 3: No spamming!

Rule 4: No explicit or NSFW content.

Rule 5: Stay on topic. Keep your posts relevant to humor-related topics.

Rule 6: Moderators Discretion. The moderators retain the right to remove any content, ban users/bots if deemed necessary.

`Please report any violation of rules!`

Warning: Strict compliance with all the rules is imperative. Failure to read and adhere to them will not be tolerated. Violations may result in immediate removal of your content and a permanent ban from the community.

We retain the discretion to modify the rules as we deem necessary.

founded 1 year ago

MODERATORS

sabbah@lemmy.world

AradFort@lemmy.world

PillowTalk420@lemmy.world

Tenthrow@lemmy.world