"We appreciate your patience" has always rubbed me the wrong way too. How dare you assume? I'm a very impatient man, and i know you [x company] appreciate nothing of real value
I work in customer service and find myself saying this all the time. It translates to: 'It is what it is and your bitching at me won't change anything. So let's both save ourselves the time and energy of the charade.'
"We appreciate your patience" has always rubbed me the wrong way too. How dare you assume? I'm a very impatient man, and i know you [x company] appreciate nothing of real value
I work in customer service and find myself saying this all the time. It translates to: 'It is what it is and your bitching at me won't change anything. So let's both save ourselves the time and energy of the charade.'