I don't feel like I played it enough to give it a full or fair assessment, so this is just "at first glance":

The biggest issue I had with it was getting a firehose of gameplay tutorials only to be provided very little opportunity for gameplay. I felt like I was frequently darting from cut scene to cut scene, and while I love story this was so start and stop as to be frustrating. The pacing was just...off.

I also admittedly didn't care for the brief glimpses of characterization that I got, especially the "every adult character is a completely miserable human being" which was just draining. The protagonist not getting much characterization is less an issue because player characters are often blank slate. It really was overwhelmingly the side cast, and most were NPCs.

It is possible that I will pick this game up again at some point and completely fall in love with it. The art style is beautiful and there is a quality to it of playing through an anime. Maybe if I liked the story more or any of the characters had grabbed me I'd be more excited. Sometimes it's just about timing, you know?