873

Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world

227 comments fedilink hide all child comments

Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

you are viewing a single comment's thread
view the rest of the comments

[-] Karza@discuss.tchncs.de 8 points 1 year ago

This isn't the case. Many console discs download up to 60 gb worth of stuff

[-] EveningNewbs@lemmy.world 2 points 1 year ago

I said "generally." There are a few publishers that ship empty discs, and some games that are completely broken without a day-one patch, but most still have a playable game on the disc, at least on PlayStation. On Xbox, for games that have backwards compatibility with One, they often couldn't fit both game builds on one disc, so they made one version download-only instead of shipping two discs.