I'm also a Shaw $0 plan. I had an old phone that was still networked logged I got as insurance claim from a 3rd party, so no one wanted to unlock it when I had to switch to Rogers. I complained for about 3 days straight and had to threaten to file a formal CRTC complaint because I didn't choose Rogers. A $32 billion company that bought half a million customers can surely credit my account $26 for a 3rd party unlocking service (and if some online service can unlock any phone, why can't Rogers just do it?) Since then, I've been very vocal at every opportunity to tell Rogers they suck, I know what they're doing, and I'll most likely be forced to get a foreign plan so I don't remain their customer the second my $0 plan becomes a $120/month lowest "deal" plan.

I think they have a note on my file to leave me alone because I will spend an hour telling anyone that tries to communicate with me from that company exactly how I feel about it.