873

Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world

227 comments fedilink hide all child comments

Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

you are viewing a single comment's thread
view the rest of the comments

[-] damnYouSun@sh.itjust.works 17 points 1 year ago

I think that ship has unfortunately sailed.

Even if I buy a game on Steam I don't technically own it. If the game was ever deleted from their servers and then I lost my local copy either because I uninstalled it or because I got a new computer, I would have no way to get my game back, and I doubt that Valve would refund me.

But some games literally don't have physical releases, even if I did have an optical drive. So what option do I have?

The only real solution to all of this is a changing copyright law that says that once a piece of software no longer becomes commercially available through legitimate means it becomes legal to pirate it. But that would require politicians around the world to a, understand computers and b, not being 900,000 years old.

[-] Vulnicura@lemmy.world 3 points 1 year ago

GOG exists you know, they let you have a local copy with no DRM.

[-] damnYouSun@sh.itjust.works 0 points 1 year ago* (last edited 1 year ago)

But I still need the website to actually download the game my point is if GOG went down I would be in exactly the same situationm I have no way to get another copy of the game.

So it isn't any more convenient to me than Steam

[-] Vulnicura@lemmy.world 2 points 1 year ago

You can back-up purchased games in any storage device for yourself offline, so you don't need to download it again after purchasing it, you fully own it.

[-] JigglySackles@lemmy.world 1 points 1 year ago

And you'd have to go to the physical store if you damaged or lost your original disk back in the day. Your argument is a little weird and unlikely. Also if you are backing up your content you never have to "go back" for anything.