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submitted 1 year ago* (last edited 1 year ago) by randint@lemm.ee to c/lemmy_support@lemmy.ml

Hi. I was trying to set up 2FA in my settings, where there is a button named "2FA installation link." I right clicked on the button, copied the link, and put it into a QR code generator. I scanned it with Twilio Authy on my phone to add it. To my surprise, when I tried using it to log in, the generated codes simply do not work. I have 20ish entries on Authy and they all work, with the Lemmy accounts being the outliers. I have also tested the 2FA on my other account at feddit.nl, and it doesn't work with Authy either.

So, I tried using Google Authenticator instead. I used it to scan the very same QR code, and it spits out different codes from those generated by Authy. The ones generated by GAuthenticator work, whereas the Authy ones don't work. I wonder what the issue is?

Edit: grammar

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[-] Kushia@lemmy.ml 1 points 1 year ago

I tried setting it up and almost completely lost access to my account. Sadly I'm going to wait until its properly sorted.

[-] Blaze@sopuli.xyz 1 points 1 year ago

Sorry to hear that. Maybe you can try contacting your instance admins?

this post was submitted on 26 Jul 2023
12 points (100.0% liked)

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