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this post was submitted on 20 Apr 2024
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Showerthoughts
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Okay I'll bite. Where exactly has it not been useful? that you all have had the chance to interact least once.
Edit: Bruh, it's a legit question. If you feel attacked by this neutral info gathering enough to downvote you have a sad, sad life.
In customer service. If I see a bot I know there is a 95 % chance I won't get the information I am looking for. If I could get the information online somewhere, I wouldn't have contacted customer service in the first place! I just want to interact with another human being who's able to understand my queries.
Yeah, it is so frustrating trying to get a question answered only to get stuck in a loop.
And then finally find an email address to talk to and their only reply is to talk to the bot...
And judging from the prompts many customer service lines use, there are also a lot of people who call customer service for the simplest/dumbest reasons. Wouldn’t be the first dummies kept us from having nice things.
But I’ll 100% acknowledge that even with perfect customer service, 99% of companies will enshittify it with AI if it promises to save them money.
I'm gonna guess it's purpose is to make you feel like you're being helped. Rather than actually helping you.
The porn hasn't been very good. I can get around dudes and chicks with like fourteen fingers, no toes, and nipples that hover over their skin... but I draw the line at the dirty talk being "I'm glad I could help you with that."
It's useful for a lot of stuff but it's been waaay over hyped, mostly by youtubers desperate for content. So I think a lot of people are having a counter-reaction to that.
Once everyone calms down and realise it's not an automatic-do-everything-machine, they'll appreciate the circumstances in which it actually is useful.
Bonus points: find the landing page for any tech startup from the last 12 months that doesn't mention AI or LLMs
https://www.wired.com/story/what-if-your-ai-girlfriend-hated-you/ This. 110% not useful