267
Amazon Customer Service has become awful
(www.dedoimedo.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 08 May 2024
267 points (96.5% liked)
Technology
59242 readers
2612 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
Consumer rights in the EU are pretty strong. They include two-week free returns, no questions asked, on things purchased online/remote.
These rights do not extend to businesses, though. Sounds like Amazon is not interested in being helpful unless legislation is twisting their arm.
You don't even know wtf you are talking about it's hilarious. You just ignorantly hate Amazon lmfao. What I've gathered from your comment is that you've never once shopped on Amazon.
Amazon is way more than helpful when something goes wrong with an order. I had an order say it was delivered but I didn't see it anywhere at my door a few months back and they sent me a reship and the next day the original order had arrived+the reship arrived the day after that. And the original shipment wasn't even Amazon's fault. That shipment was fulfilled by USPS which USPS for some reason marked the order delivered when it wasn't. That's also what people can forget is that sometimes Amazon has USPS or ups deliver the order and sometimes it's not amazons fault it's those carriers. Anyways entitled people don't care about the specifics just that their cat food was delayed.
I’ve never had issues with a return but I’ve had so many problems with items being damaged, having misleading listings, or being sent the wrong item that I refuse to order from Amazon anymore
That's cool. I've never had those problems at all other than 1 damaged order once which believe it or not you can purchase a damaged product at a store as well. Matter of fact just last week I bought what I thought to be something new inside a store and it was clearly used. I've never experienced that at Amazon but yea anyways sucks to suck doesn't it?