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Is cloudflare breaking the internet or fixing it?
(lemmy.world)
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this post was submitted on 02 Jun 2024
130 points (96.4% liked)
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I wouldn't really defend cloudflare here. Sure, the tier might have been a bit cheap for a big online casino with high traffic. However, cloudflare should have set limits in place or warn the casino beforehand and not just surprise businesses with great amounts of builtup "damage" money if the business was causing their network to "struggle". The call they made with the CF sales team about the serious issue wasn't a warning at all. According to the blog, they just asked if the casino considered the enterprise tier. Nothing about their networks struggling is said at all. Additionally their future calls were misleading and just tricks to get the casino to talk with the sales team. I'm not sure how CF's fooling the casino here can be seen as something reasonable at all.
They shouldn't call it unlimited if they can't handle high amounts of traffic.