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Softbank plans to cancel out angry customer voices using AI
(arstechnica.com)
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this post was submitted on 18 Jun 2024
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Technology
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Interacting with people whose tone doesn’t match their words may induce anxiety as well.
Have they actually proven this is a good idea, or is this a “so preoccupied with whether or not they could” scenario?
It's businesses "throwing AI into stuff", so I'm going to say it's a safe bet it's the latter.
It's probably the Jurassic Park effect