Listen I love NMS for what it has become, but of course they would say that. They know that (the veil of) personal investment in their userbase's woes is good marketing. What would the answer otherwise be? "fuck your save, start over"?
And if they can't fix it, they can at least say "we tried".
I honestly don't recall any other developer ever saying this before.
I think concerned ape fixed someone's save before.
David Szymanski (Iron Lung dev) fixed Jerma's save live on Twitter and Twitch
Deep Field (developers of Unfortunate Spacemen and Abiotic Factor) has actually recreated entire saves for AF that people have lost. The main director has popped into the discord to tell the people himself that he would fix the issue. I thought that was pretty cool.
TFW I spent hours of my life debugging an issue that exclusively happens with czech/hungarian keyboard layouts and no one remembers it (to be fair the game was much more obscure than NMS)
CoffeeStain has fixed some crazy Satisfactory saves that went all the way back to update 2 from 2019.
From what I've heard they also specifically used the insane "let's make the factory into a bowl of spaghetti with a radioactive giant swirl towering over it"-save to do some heavy optimization improvements.
Some players take games to insane lengths in their saves, and it seems those saves can sometimes be hugely useful assets to study, and learn a lot about the game when put into that kind of state.
Stardew Valley/Concerned Ape has a policy of fixing saves personally.
Factorio devs fixed a bug that corrupted a 2 year old save from a guy, the limit now is a few sextillion, satisfactory took josh from let's game it out save to help optimize the game lol, that's the closest I can remember
Edit: found it https://forums.factorio.com/viewtopic.php?t=101341 the devs also fixed the save for the guy and later updated the game with a fix lol
i cant remember off the top of my head exactly which ones, but Wube will take bug reports from vanilla saves and modded saves and fix them all! Great Devs!
They even the concept (with permission) of someone else's game that they reengineered from the ground up to help multithread the game. They're simply amazing!
The bug was occurring when playing the same save for 19884 hours !
Even Nintendo did it with a Zelda and another time for Metroid. I dont specifically remamber which ones tho. Players would get soft locked out of progression and you could send it in and they'd fix it. That was many moons ago tho. No way they'd put that much effort into anything these days.
The only other time I've heard of this was Stardew Valley. ConcernedApe is a treasure.
What would the answer otherwise be? "fuck your save, start over"?
Isn't it the usual answer? If there's any at all.
For any AAA dev? Probably, or if you're Ubisoft you might also ban their account just for being needy
Well, usually if it's from a breaking update or something it's "saves from previous updates aren't guaranteed to work with future updates." They don't say "fuck you" but they usually also don't promise to fix it. I agree it's a business strategy though, but they should be commended for it or their business strategy stops being this.
I chuckled at "hawk"
It's over for me
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That’s pretty cool of them
Why is this news? Do many devs not fix buggy saves?
I’ve sent more than a few to a few different devs at their request, it helps them immensely to have a buggy save, because sometimes they can’t recreate the conditions.
Fix buggy saveing/save systems yes. Fix personal buggy saves files to a working state for a particular player? No.
I remember having a Far Cry 3 save bug that went unfixed for years (idk if it ever even got fixed). I would keep 2-3 different saves handy just to not lose all of my progress.
Right but that’s a hell of a different situation than saying you are on your own, we don’t want your save.
Pretty sure EA/FC has a bug reporting feature if not an email or forum you can use to submit saves and talk about issues and they get looked into.
Not everything CAN be fixed, and sometimes it’s not a “save issue bug”
Yeah, this was a long time ago too when things were different. I know many people had the same issue though to no avail, and with a ton more hours under their belt.
Just this year we had Star Wars Outlaws say too bad, start over, to everyone that paid more to play early.
Classic Ubisoft...
Hawk tuahed the bug
It would be nice if they could at least acknowledge the broken (removed?) PS4 to PS5 save transfer function. I was interested in some of the recent updates but found out those same updates had removed the feature I needed to continue my old save. So I just didn't play instead.
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