Empowering users or just handing them the keys to their own echo chambers? Innovative but fraught with potential downsides.
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Empowering users or just handing them the keys to their own echo chambers? Innovative but fraught with potential downsides.
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"that way we can profit from normies and Nazis!"
I disagree, but I think he's close. The future of moderation should be customizable by users, but it needs to be based on human moderation. Let them pick their own moderators, and fine tune that moderation to their liking, and give them an option to review moderation and make adjustments.
Yeah, let's also give AI moderation rights over nuclear weapons, that has never gone wrong.
Yeah but my madlibs generator might get confused without a /s
At least 'AI' has thick skin?
Oh yeah, lets do that and see that everything going into chaos.
Pinterest lets their AI do checks on pins and totally (non violated ToS) images get deleted. Accounts getting permanent banned because their AI claims images are violating their ToS (I guess plants and houses are violent).
What could go wrong, nothing eh? /sarcasm.
Hilarious is you don't think about it.
I think that he's probably correct that this is, in significant part, going to be the future.
I don't think that human moderation is going to entirely vanish, but it's not cheap to pay a ton of humans to do what it would take. A lot of moderation is, well...fairly mechanical. Like, it's probably possible to detect, with reasonable accuracy, that you've got a flamewar on your hands, stuff like that. You'd want to do as much as you can in software.
Human moderators sleep, leave the keyboard, do things like that. Software doesn't.
Also, if you have cheap-enough text classification, you can do it on a per-user basis, so that instead of a global view of the world, different people see different content being filtered and recommended, which I think is what he's proposing:
Ohanian said at the conference that he thinks social media will "eventually get to a place where we get to choose our own algorithm."
Most social media relies on at least some level of recommendations.
This isn't even new for him. The original vision for Reddit, as I recall, was that the voting was going to be used to build a per-user profile to feed a recommendations engine. That never really happened. Instead, one wound up with subreddits (so self-selecting communities are part of it) and a global voting on stuff within that.
I mean, text classifiers aimed at filtering out spam have been around forever for email. It's not even terribly new technology. Some subreddits on Reddit had bots run by moderators that did do some level of automated moderation.