this post was submitted on 08 Aug 2025
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[–] DarrinBrunner@lemmy.world 4 points 6 days ago (1 children)

I shop in the morning to avoid lines. But, before self-checkout, they'd only have two registers open, so there was still a line. With self-checkout, in the morning, there's never a line so it's faster.

I like Walmart self-checkout machines better than others I've used, such as at Lowe's or Target (I don't shop at Target anymore) because I only need to put in my pin number, there's no other confirmations. I ignore the rate the store, donation, and print or email receipt questions while I put the groceries back in the cart, those all time out and the receipt prints by default.

I'm happy enough to chat or not chat to strangers, so that was never an issue for me. I'm sorry so many of the younger generation were apparently so poorly socialized, it must be stressful.

[–] dharmacurious@slrpnk.net 1 points 6 days ago

As an aside, the rating thing at Walmart self check out is for the cashier, not the store. If the clerks get below a certain average rating they get penalized (or at least they don't get certain benefits or some shit, from my understanding). I don't know if they count purchases that don't rate at all, but I know some people rate 1 each time because fuck Walmart, but that ends up hurting the cashier, not the store.

[–] PunnyName@lemmy.world 150 points 1 week ago (39 children)

I'm faster than anyone who works there, and I don't need to worry about long lines (usually the self checkout is the faster option). The time saved is my payment.

[–] Empricorn@feddit.nl 2 points 6 days ago

Same. But I would also be fine with it taking longer just to not have human interaction, unless I'm in the mood for that or the cashier looks bored...

[–] TWeaK@lemmy.today 69 points 1 week ago (5 children)

I would be faster, if the tills didn't have a bloody delay after placing the item in the bag, before it will scan the next one.

[–] watson387@sopuli.xyz 48 points 1 week ago (2 children)

"Please place the item in the bagging area!!!"

[–] Godnroc@lemmy.world 54 points 1 week ago (4 children)

"Unexpected item in the bagging area." "Please place the item in the bagging area." "Unexpected item in the bagging area." "Please wait for assistance."

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[–] TWeaK@lemmy.today 72 points 1 week ago (3 children)

You get a discount depending on how you scan.

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[–] radiouser@crazypeople.online 70 points 1 week ago (2 children)

you queue up all you like boss...

I love the self checkout. No bullshit small talk, no customers stood right behind you breathing down your neck and I can pack my shit without feeling better rushed. to me that's invaluable...

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[–] Tudsamfa@lemmy.world 64 points 1 week ago (22 children)

"Don't you hate it when you walk into a grocer and they expect you to pick out the items yourself? I don't work here, I just want to say "1 pound of ham and 2 loafs of bread" at the clerk, pay and pick them up. I've been to this new Piggley Wiggly, can't find anything, spent like an hour to find beans. Imagine if I was paid for that time, I would have made 15¢!"

OP in 1925, probably.

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[–] ThatWeirdGuy1001@lemmy.world 63 points 1 week ago (34 children)

I know I'm in the minority but I prefer self checkout so I don't have to talk to people. Same reason I quit customer service work. I do not want to hear about your day I want to pay for my shit and leave.

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[–] lime@feddit.nu 54 points 1 week ago (9 children)

if i've learned anything from this thread it's that y'all have awful self-checkouts.

[–] jpeps@lemmy.world 27 points 1 week ago (7 children)

I never understand the press they get. As someone that doesn't want to have a chat with a stranger about everything I buy, self-checkouts are amazing. I don't consider it extra work. OP should look at the history of supermarkets. We didn't use to pick items off the shelves either.

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[–] Kalcifer@sh.itjust.works 51 points 1 week ago* (last edited 1 week ago) (9 children)

[…] Me: "I don't work here"

This gives me big "ok boomer" vibes. Instead of this, imo, snarky response, could you not simply politely say that you prefer a human cashier?

Remember the human.

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[–] Console_Modder@sh.itjust.works 48 points 1 week ago (1 children)

I get that you are technically doing someone's job for free, but you can always collect your "pay" by giving yourself a "discount." Personally, I prefer to scan my avacados as potatoes so I can have my avocado toast every day and be able to save up for a house. I'm almost there, it's only gonna take 30 more years for a down payment! 😁😀🙂😐☹️😢😭

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[–] hungryphrog@lemmy.blahaj.zone 44 points 1 week ago (4 children)

fun fact: you can get a discount at a self-checkout! grocery stores hate this one trick!

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[–] MyDarkestTimeline01@ani.social 37 points 1 week ago (15 children)

If you feel this way then you should never complain about the length of the lines or the speed with which you get through them.

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[–] dunz@feddit.nu 31 points 1 week ago (8 children)

I really like self checkout, tbh. No need to remove my headphones, and it's nice if you're getting a few items. If I'm getting more than one bags worth of stuff, there's the handheld scanners that you can walk around in the store with, and just put your stuff directly in to the bag you brought with you. Really handy, and quick.

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[–] rumba@lemmy.zip 28 points 1 week ago* (last edited 1 week ago) (6 children)

I honestly don't hate the self checkout, I hate it when they do it poorly.

Oversensitive scales, improperly weighted products, stuff without barcodes, tiny little bagging areas that can only hold two bags. No belt for unloading groceries. Please remove the item from the bagging area, help is on the way. (Help is never on the way)

The grocery store where I used to live had a bunch of regular lanes, You threw your crap on the belt, Scan it over the sensors and send it down to the collection area where you could bag it. It was honestly pleasant.

I went to Target in the evening once, had an entire cart full of groceries. I push it up front there's no cashier's open only the self checkout. I look at the person manning the self-check out and say

Why aren't there are there any registers open?

Sorry just the self checkout.

This is going to be like 8 bags.

Yeah, sorry.

I shrug leave the cart there and start walking out the door.

No, wait: The cashier goes and opens the closest register to the self checkouts

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[–] ssfckdt@lemmy.blahaj.zone 27 points 1 week ago (5 children)

Genx here

Ok boomer

Some of us prefer non-human interaction

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[–] LwL@lemmy.world 25 points 1 week ago (11 children)

Self checkout is the greatest thing ever and I will never understand why so many people seem to prefer waiting in line for a few minutes instead of just using the self checkout.

No human interaction, usually faster because I don't have to wait. What's not to love? Sure occassionally you might get selected for a random check and have to wait a bit, but that still beats the line.

They used to be awful here 10-15 years ago, with a scale for your scanned items that would complain over nothing all the time, but now everywhere I've been has done away with that in favor of random controls and the receipt for opening the gate. I think my highlight so far was the clothing store where you didn't even have to scan, you just put your items in a box and it told you what you have to pay.

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[–] Thekingoflorda@lemmy.world 25 points 1 week ago

I don’t want it to become the only option, but I actually prefer the self checkout.

[–] waterSticksToMyBalls@lemmy.world 23 points 1 week ago (1 children)

The self checkout person always thinks I'm cute and gives me good deals

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[–] HikingVet@lemmy.ca 23 points 1 week ago (1 children)

The grocery stores that I go to seem to have an adversarial UI. I haven't been able to use them without them throwing a fit and then I have to wait for the one attendant who is there to oversee 6 stations (who has to help more than 50% of the people) AND do the customer service desk.

They used to have express lanes. Those actually moved fast.

Dollar store? Yeah those ones work well.

Main issue is they haven't lowered the cost to me the consumer. Which is the lie we were told.

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[–] Eiri@lemmy.ca 23 points 1 week ago (8 children)

I hate how self-checkout treats me like a child and speaks and prompts me a zillion times for things I don't want. How many bags do you want to buy? None, because I have mine like 90% of people, geez. How about a donation? Unexpected item in bagging area. TAKE YOUR RECEIPT. Nooooo

And it even SPEAKS. LOUDLY. It burns through ALL my patience within seconds.

If it just let me scan my stuff having me tap on a touchscreen, and then just let me stay the payment machine in a single touch, and it were silent ... I might tolerate it. Otherwise, get back, demon.

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