This all started for me when Starfield came out. I couldn't get past the tutorial because it would crash within ten minutes of staying up the game. I never did get to play it. I had similar issues with Avowed, Doom Middle Ages, Oblivion Remastered, and now Borderlands 4. I called Xbox support and ift course they had me reinstall, factory reset, change Mac address, and all that, only to listen to me play for ten minutes before it crashed yet again. The kids can play Siege, Fortnite and Roblox all day long with no issues, but I can't get even get to the first bandit camp in BL4.

I know that most people aren't having this issue, but there is a significant number of people on Reddit complaining about the same issues on the exact same games. I barely touch my Xbox anymore because I'm getting frustrated with not being able to play any of the games I want to play.

Is anyone else having this problem? Any suggestions, solutions, or success getting Microsoft to give a shit?

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[–] Romkslrqusz@lemmy.zip 3 points 12 hours ago (1 children)

What I’ve always found tricky about game consoles is that they’re so locked down you cannot run any meaningful hardware diagnostics on them.

Defective memory? Fuck yourself, booting into Memtest is disallowed! Failing storage device? Gonna have to extract the SSD and use a computer to test it. Suspect overheating and want temperature metrics? Nope.

[–] Rhynoplaz@lemmy.world 2 points 12 hours ago (1 children)

What I've always loved about consoles was that I could get a new game and start playing it without checking settings and updating drivers, but not so much anymore, it seems.

[–] fulg@lemmy.world 2 points 11 hours ago* (last edited 11 hours ago) (1 children)

This is why it pays to wait. Playing launch titles is risky at best, games are complex programs and at the end it is difficult to make deadlines. Developers typically fix the most egregious crashes “quickly” but sometimes it just takes a while to address most of it.

For example Cyberpunk 2077 was fine when I played it, but it was out for months by then… also those who buy and play No Man’s Sky today are playing a vastly different game than those who did when it came out.

You mentioned Starfield, I’m sure it works fine today, regardless of the platform.

[–] Rhynoplaz@lemmy.world 0 points 11 hours ago* (last edited 11 hours ago)

It's not that. DOOM and Avowed had their issues long after launch. The symptoms are the same. Sometime's it's within five minutes, someone's it's after an hour, but it just freezes for a split second and goes back to the home screen.