68

Since some instances were compromised earlier I've been able to access the desktop and mobile sites (just had to log in again) but can't get third party apps to work. Jerboa seems confused whether I'm logged in or not, some pages work and others give a 'not logged in' error - I don't see any option to log out or remove account from the app? Liftoff not working at all, I tried removing and re-linking my account but it's hanging when I try to sign in. Are the apps down for everyone just now, or is there something I can do to fix it?

PS. if anyone knows how to avoid Firefox crashing when using it to view Lemmy as a webapp (is that the right term??) please enlighten me because it crashes whenever I lock my phone or tab over to another app.

PPS. I hope it's okay to ask these kind of support questions here, if there's a dedicated tech support community please point me in the right direction, thanks!

top 21 comments
sorted by: hot top controversial new old
[-] stanford@lemm.ee 45 points 1 year ago

Due to the attack, some admins logged out everyone's account for security. This also means you'd be logged out of third-party apps, but the apps may not respond properly.

You can try to log out of the account on the third party app and relogin, see if that fixes the issue

[-] Koordinator_O@lemmy.world 20 points 1 year ago

and if you get the funny "you need to be logged in to logout" message -> delete app data in your phones app settings. did the trick for me.

[-] Anomalous_Llama@lemmy.world 3 points 1 year ago

This is what I had to do. Shout out to you and the guy above you. Thanks!

[-] krigo666@lemmy.world 6 points 1 year ago

This is the answer. Had to logout of Jerboa and login again. Problem solved.

[-] ekZepp@lemmy.world 16 points 1 year ago

From Liftoff I have to erase the account and login again. Except for that I didn't see more issue.

[-] Sliversun@lemmy.world 7 points 1 year ago

I had problems as well on wef wef. Had to reinstall + reset password then it got working again.

[-] Im_old@lemmy.world 7 points 1 year ago

Had some issues with Jerboa as well this morning. I cleared all the app data/cache, logged back in and it worked again.

[-] squigglemonster@lemmy.world 5 points 1 year ago* (last edited 1 year ago)

Thanks for the advice everyone. Cleared app data for Jerboa (and uh, found the login button.. /facepalm) and that fixed it. Liftoff I had to totally reinstall but now seems to be working fine \(・◡・)/

[-] Toskin@lemmy.world 4 points 1 year ago

Adding new user with same name/password/instance was enough for me, account wasn't even doubled.

[-] visor841@lemmy.world 2 points 1 year ago

For me Liftoff worked fine just removing the account and re-adding it.

[-] BattleGrown@lemmy.world 4 points 1 year ago

I cleaned cache and data from Jerboa and logged in. Had to re-do my settings but it works fine now.

[-] alaxitoo@lemmy.world 4 points 1 year ago* (last edited 1 year ago)

I’m not able to get push notifications from Memmy anymore, just a loading thing and I have to force close 😔 something to do with what happened?

Edit: all fixed now with latest update from App Store 🙏

[-] snekerpimp@lemmy.world 8 points 1 year ago

With Memmy, went to account info and just hit save with my login info still there and the app works fine now.

[-] alaxitoo@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

Tried but still get this have to force restart and I’ve cleared cache and tried reinstalling lol

Edit: all fixed now with latest update from App Store 🙏

[-] snekerpimp@lemmy.world 2 points 1 year ago

Oof, time to submit a bug report

[-] MrCaturdayNight@lemmy.world 1 points 1 year ago

This worked for me too.

[-] dotslashme@infosec.pub 3 points 1 year ago

I'm using connect on android without issues.

I don't have an answer but I also have the issue of the Lemmy PWA crashing Firefox. It started with 0.18.0.

[-] deadcream@kbin.social 3 points 1 year ago

Sounds like they didn't test what happens with their apps when token is reset on server 🤔 should be reported to the apps devs. Thankfully with lemmy this is easier to fix than with proprietary services because you can self-host it and check various edge cases.

[-] Haggunenons@lemmy.world 2 points 1 year ago

Yep, weird login problems with jerboa and connect

load more comments
view more: next ›
this post was submitted on 10 Jul 2023
68 points (97.2% liked)

No Stupid Questions

35833 readers
1080 users here now

No such thing. Ask away!

!nostupidquestions is a community dedicated to being helpful and answering each others' questions on various topics.

The rules for posting and commenting, besides the rules defined here for lemmy.world, are as follows:

Rules (interactive)


Rule 1- All posts must be legitimate questions. All post titles must include a question.

All posts must be legitimate questions, and all post titles must include a question. Questions that are joke or trolling questions, memes, song lyrics as title, etc. are not allowed here. See Rule 6 for all exceptions.



Rule 2- Your question subject cannot be illegal or NSFW material.

Your question subject cannot be illegal or NSFW material. You will be warned first, banned second.



Rule 3- Do not seek mental, medical and professional help here.

Do not seek mental, medical and professional help here. Breaking this rule will not get you or your post removed, but it will put you at risk, and possibly in danger.



Rule 4- No self promotion or upvote-farming of any kind.

That's it.



Rule 5- No baiting or sealioning or promoting an agenda.

Questions which, instead of being of an innocuous nature, are specifically intended (based on reports and in the opinion of our crack moderation team) to bait users into ideological wars on charged political topics will be removed and the authors warned - or banned - depending on severity.



Rule 6- Regarding META posts and joke questions.

Provided it is about the community itself, you may post non-question posts using the [META] tag on your post title.

On fridays, you are allowed to post meme and troll questions, on the condition that it's in text format only, and conforms with our other rules. These posts MUST include the [NSQ Friday] tag in their title.

If you post a serious question on friday and are looking only for legitimate answers, then please include the [Serious] tag on your post. Irrelevant replies will then be removed by moderators.



Rule 7- You can't intentionally annoy, mock, or harass other members.

If you intentionally annoy, mock, harass, or discriminate against any individual member, you will be removed.

Likewise, if you are a member, sympathiser or a resemblant of a movement that is known to largely hate, mock, discriminate against, and/or want to take lives of a group of people, and you were provably vocal about your hate, then you will be banned on sight.



Rule 8- All comments should try to stay relevant to their parent content.



Rule 9- Reposts from other platforms are not allowed.

Let everyone have their own content.



Rule 10- Majority of bots aren't allowed to participate here.



Credits

Our breathtaking icon was bestowed upon us by @Cevilia!

The greatest banner of all time: by @TheOneWithTheHair!

founded 1 year ago
MODERATORS