submitted 9 months ago* (last edited 9 months ago) by a887dcd7a@lemmy.world to c/bean@lemmy.world

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Hey Steve,

its been a while since your last occurrence, when you and your buddy re-assured your commitment and explained some time of absence: fine with the most of us. But since then: silence.

Some of your early customers already moved on and wrote off their invest.

Could you please step the game up a little and start managing your community and maybe our expectations? For example you could share a rough roadmap, just so we know, that you are still on it and your community issues were heard? Or take half an hour once a week, biweekly or monthly to communicate your progress and what you are up to?

Best wishes a early stage customer that already resorts to other clients

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[-] orangeNgreen@lemmy.world 7 points 9 months ago

I follow Steve over on Mastodon. I think he’s been going through some personal stuff lately.

Perhaps in time he’ll be back here, but health and safety certainly comes above all else.

[-] a887dcd7a@lemmy.world 6 points 9 months ago

I'm 100 % with you on that. Health comes above all else.

But his mate, who is also running the business, could just leave a message of absence or so. With the pre-course this would honestly be enough - at least for me.

[-] orangeNgreen@lemmy.world 3 points 9 months ago

Yeah, I don’t disagree with that either.

[-] Hamartiogonic@sopuli.xyz 1 points 8 months ago

What name does he use on Mastodon? I want to follow too.

[-] orangeNgreen@lemmy.world 2 points 8 months ago

Sure. There was a link to follow him on Mastodon when he first announced the Bean alpha here. So, I don’t think he’d mind it being posted here: @steve@flipscreen.social

[-] Veedem@lemmy.world 5 points 9 months ago

I think it’s over man.

I’ve moved on to Arctic. Closest to replicate the UI and performance of Bean while being developed consistently.

[-] a887dcd7a@lemmy.world 1 points 9 months ago

Yea, I read you the other day commenting a post. Yet I thought I would love to bring this upfront to devs attention and provide some simple ideas on how to communicate… ehm.. more 😂

[-] Veedem@lemmy.world 2 points 9 months ago

I think you spelled “at all” wrong lol

[-] a887dcd7a@lemmy.world 1 points 9 months ago

Maybe an opening. You look like a nice fella. Maybe you want to be a community manager 😂 Be prepared for some pitchforks 🧐

[-] glowie@h4x0r.host 2 points 9 months ago

We got rugged

[-] net00@lemm.ee 2 points 9 months ago

I'm still mad Apple wouldn't refund my bean lifetime sub. I would give that to Voyager, which is one of the few apps actively maintained anymore.

[-] a887dcd7a@lemmy.world 2 points 9 months ago

Well, the App basically works and there have been updates. Also — come time — there will be further updates in the future.

What would be the basis for apple to grant a refund?

[-] net00@lemm.ee 2 points 9 months ago

I bought bean lifetime because all of the promises the dev told us, not because of the current state of the app.

Apple has a refund reason of "My purchase does not work as expected" which does kinda fit here. Thing is, the window to make the claim had expired, and I couldn't convince them to check it.

this post was submitted on 19 Jan 2024

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