10
banned from signing up
(lemmy.ca)
Without know what support said all any of us can do is guess.
Unfortunately, our anti-abuse algorithm detected matching accounts that correlated with your own, and in order to protect our interests, we will be unable to assist you in reinstating your account.
What exactly did support say?
I replied on another post.
....did you make it on your work computer using your ONLY email address? And now you're trying to make ANOTHER account with the SAME email address?
Sorry, but the way you emphasize "work computer" like that makes it the unique identifier leads me to believe you misunderstand how things work.
I don't remember what email I used for the back up on the work computer. I'll check. If it was the same I guess that's the issue. If it was not the same is this ip based?
Your region? Is the service you are trying to acquire available to Canadian customers?
Not OP, but as a Canadian I have all Proton services, so that is a non-issue
Multiple free accounts are agains their terms of Service. One free account and multiple paid accounts. That could help.
this post was submitted on 19 May 2024
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