This is the basis of the ASUS warranty issues recently when they had exploding AM5 motherboards and vague text about EXPO support voiding warranty, painting themselves into a corner when they only had unsupported firmware that would technically void warranty.
It doesn't matter that the company says "Oh we won't enforce that rule" but they still keep the rule in place.
Well yes, it's really difficult to switch when government only just managed to migrate to Windows 10 on most machines, and still uses Microsoft's document formats for everything aside from PDF.
Up until a few years ago, UNISA was still using public-facing IIS servers and SARS was paying up the wazoo to maintain old Flash applets that people used to file their taxes.
One government department managed to waste R5 million on a WordPress website that used a $15 theme.