Valve has a had a stranglehold on the PC games market for a long time and with this claim we’re challenging the status quo
Nothing has stopped competition from making their own platforms; god knows every god damn company out there has tried (Origin, Uplay, etc.) and failed to delivery a basic and functional option!
The reason Steam is (and will continue to be )successful is because they developed and listened to their user base without being greedy scumbags!
As someone who takes kids to speech therapists, it is not the same. Casual conversation is critical to help correct speech impediments, that practice with a therapist alone would not give.