It's pretty unacceptable its been down for several hours and their status page says all is good. I get shit happens, but the lack of transparency is making me reconsider paying for service next year.

Goodhart's law! One of my personal favorites after working in the field of healthcare regulatory reporting.

I don't know what will happen. It is as much a curse as it is a blessing. Uncertainty is uncomfortable for me, but that very same uncertainty is why I keep going.