[-] protonmail@mastodon.social 0 points 9 months ago

@LinkOpensChest_wav Regarding the Proton Pass modal on the account settings page, if you click away from the pop-up anywhere on the screen, does it disappear, or can you dismiss the modal only by selecting 'Start using Proton Pass now'?

[-] protonmail@mastodon.social 0 points 9 months ago

@LinkOpensChest_wav That doesn't sound right -- you have either experienced a rare issue or missed the exit option. Have you contacted out support team when you experienced this? If yes, could you please share your support ticket number? Otherwise, do you have a screenshot of this you can share? We'd like to make sure what happened, and improve the experience in the future.

[-] protonmail@mastodon.social -1 points 9 months ago

@LinkOpensChest_wav With regards to pop-ups, you can always exit them using the X button (or a similar option on the screen depending on the pop-up), after which they should no longer appear, if you don't have your browser set to clear cache & cookies on each exit.

We'll make sure to forward your complaints to the appropriate team for future consideration.

[-] protonmail@mastodon.social -1 points 9 months ago

@LinkOpensChest_wav Sorry for the confusion, the pricing post is for those currently on a Proton Pass Plus plan.

[-] protonmail@mastodon.social 0 points 10 months ago

@pearsaltchocolatebar Hi! Regarding Proton Pass, could you let us know if you're referring to the web extension or mobile app for Android or iOS?

Regarding automatic sorting, could you share some more details about your use case, and what you can't currently sort in your Proton mailbox, so we can pass the feedback on to the team?

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