What a bunch of ~~clowns~~ idiots (edited to remove the implication that clowns are genuinely as clueless and incompetent as Sonos execs). When Sonos launched in 2004 they were far ahead of any other company in the connected speaker landscape. And they stayed best-of-the-best for a dozen years. Since the S1/S2 split they have been on a steady down trajectory with no signs of improvement.

Now another bunch of employees are getting the axe while the decision makers who have steadily ruined their service remain at the helm. Good job, Sonos.

If I was shopping for speakers right now I know exactly what not to buy.